1. Payment Policy

• Full payment of the trip cost must be completed before the trip begins.

• Any pending payment may result in the cancellation of the booking.

2. ID Verification

• A valid government-issued ID is mandatory for all travelers.

• Boarding will not be allowed without proper ID verification.

3. Booking Transfer

• Bookings are non-transferable.

• Only the traveler(s) whose name is mentioned at the time of confirmation will be permitted to travel.

4. Passport Requirement (For International Trips)

• For international tours with BellaYatra, your passport must be valid for at least 6 months from the date of travel and must not be damaged.

• BellaYatra is not responsible for denial of entry due to invalid/damaged passports.

• Any additional cost arising from deportation or alternate arrangements must be borne by the traveler.

5. No Refund on Unused Services

• No refund will be provided for any service or activity that the traveler chooses not to avail.

6. Personal Belongings

• Travelers are responsible for their own luggage and personal belongings.

• BellaYatra management will not be liable for loss, theft, or damage of items during the trip.

7. Reporting & Departure

• Travelers must report to the pickup point 30 minutes before departure.

• The departure time is fixed; delays from the traveler’s side will not be accommodated.

• If anyone misses the bus, no refund will be issued.

• We will attempt to call you twice before departure.

8. AC Usage in Hills

• Air Conditioning will remain off in hilly areas.

• The driver may switch off the AC when required for safety or road conditions.

9. Smoking & Drinking Policy

• Smoking and drinking are strictly prohibited during the journey due to safety reasons.

• Our trips may include activities like trekking, walking, or camping — ensure you are physically fit to participate.

10. Responsibility & Liability

• BellaYatra organizes adventure-based group tours which involve certain risks such as accidents, injuries, sickness, or loss of property.

• BellaYatra and its team will not be held responsible for:

  • Accidents, injuries, or illnesses

  • Loss or damage to luggage/property

  • Delays or changes caused by third parties

  • Missed enjoyment or inconvenience caused by circumstances outside our control

11. Behavior & Discipline

• Misconduct, harassment, or indiscipline of any kind will not be tolerated on BellaYatra tours.

• We aim to maintain a safe, respectful, and enjoyable travel community.

12. Unexpected Situations

• BellaYatra shall not be responsible for delays, itinerary changes, or extra expenses because of:

  • Weather issues

  • Landslides

  • Political closures

  • Mechanical breakdowns

  • Natural calamities

  • Any situation beyond our control

13. Insurance

• BellaYatra does not provide any insurance.

• Travelers are advised to purchase personal travel/health insurance on their own.

14. Itinerary Changes

• Weather, road conditions, and participant fitness may require changes in the itinerary.

• BellaYatra reserves the right to modify the schedule to ensure the safety and comfort of all travelers.